NetID website is unavailable

Incident Report for Colorado State University

Resolved

The NetID website is working again. Firewall configuration and a webserver reboot appears to have resolved the issues.

Posted Jul 14, 2024 - 14:02 MDT

Update

We are continuing to investigate this issue.

Posted Jul 14, 2024 - 11:09 MDT

Investigating

We are currently investigating this issue. It appears to be a network-related database connection issue. The website is functional but interactive features including login, account activation and password recovery are unavailable.

Posted Jul 14, 2024 - 09:17 MDT

This incident affected: Information Security (NetID (Identity and Access Management) - CSU System).